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Private
Business
Cities and operators
Support
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  1. EasyPark Sweden
  2. Decagon
  3. Global knowledge base

Global knowledge base

  • Why is the charged amount different than the expected parking cost?
  • Privacy and GDPR
  • Park with Android Auto or Apple CarPlay
  • The parking cost is incorrect
  • I parked during free time – why did I still get charged?
  • How do I log in to the EasyPark self-service portal?
  • I can't log in to the app
  • I need to change the invoice's due date
  • Update invoice email address - Business customer
  • How do I check my invoice payment status?
  • How do I get an Account statement?
  • Proof of payment
  • What do I do if I can’t log in to the self-service portal?
  • I can’t update my payment method
  • Can I move a parking cost from my business account to my private account?
  • Can I move a parking cost from my business account to my private account?
  • Got a SMS/email about updating your payment details?
  • Where can I find my parking receipt?
  • Manage your vehicles
  • How to update or change my method of payment
  • Updating your profile settings
  • Do I have any outstanding balance?
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