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Business
Cities and operators
Support
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  1. EasyPark Sweden
  2. Decagon
  3. Global knowledge base

Global knowledge base

  • Where can I find the area code?
  • What to do if you receive a debt collection claim
  • I have received a debt collection notice
  • Why is the charged amount different than the expected parking cost?
  • Privacy and GDPR
  • Park with Android Auto or Apple CarPlay
  • The parking cost is incorrect
  • I parked during free time – why did I still get charged?
  • How to login to EasyPark self-service portal
  • I can't log in to the app
  • I need to change the invoice's due date
  • Update invoice email address - Business customer
  • How to check invoice payment status
  • Account statement
  • Proof of payment
  • I can’t log in to the self-service portal
  • I can’t update my payment method
  • Move parking cost from Business to Private
  • Move parking cost from Private to Business
  • Got a SMS/email about updating your payment details?
  • Where can I find my parking receipt?
  • Manage your vehicles
  • How to update or change my method of payment
  • Updating your profile settings
  • Do I have any outstanding balance?
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