How do I check my invoice payment status?

How do I check my invoice payment status for a business account?

As a business account administrator, you can verify whether an invoice is paid or unpaid via the Self-Service portal by following these steps:

1. Log in to the Self-Service portal on our website.

2. From the left-hand menu, select Payment History.

3. The Status column shows whether each invoice is paid or unpaid.

   • If an invoice is unpaid, you can download the original invoice by clicking the downward-pointing arrow next to the status.

   • Resolving an underpaid invoice requires a manual status check of the invoice number to confirm the outstanding amount.

4. Use filtering options and export the list as needed to simplify expense management.

How do I know if I have an unpaid invoice as a private customer?

As a private customer, you will receive a text message informing you of a payment still to be made if you have an outstanding invoice.