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How to spot a scam
Where can I use EasyPark?
- Parking disc
- Why is an area code or parking type no longer available in the app?
- Why do I receive a "No Permit" error message when trying to start parking?
- Long-term/Monthly parking
- I started a parking session on an incorrect vehicle
- Forgot to stop your parking?
How can I become a business customer?
Report an issue
Start automatic cameraparking
- The license plate number was not found in the parking facility's system
- What happens if I deactivate camera parking service during my parking session?
- How do I enable Camera Parking?
- How do I know if it's a camera park area?
- My camera parking did not start but app says there already is an ongoing parking?
- PayLater
How do I activate charging in the App?
Privacy and GDPR
How Can I Pay?
How does it work?
- Temporary vehicles
- Vehicle restriction/Issues with a previous session
- I’m not receiving the SMS verification code
- Why is the area not visible on the map in the app?
- Sticker
- How do I get started with EasyPark?
Priser och produktpaket
Contact Us
How do I manage my business account?
- Changing Payment Method – Business Accounts
- Self-Service portal
- Issues with your EasyPark Business account
- Close user on business account
- Close your business account access - For employees
- Login to EasyPark Business self-service portal
I can not log in to the app
My parking is still ongoing
Do I pay for both parking and charging in the same transaction?
Bucket/Long-term parking
Does it make a difference when using the app to park for work versus private use?
I have a connection problem!
Old license plate number
Why isn't the charging price displayed in the app?
Changing your payment method
- Why is my account inactive?
- I have an unrecognized parking session on my account
- Have I paid double?
- Change Invoice Delivery Method – Private
- Fuel Cards
- Why do I see a yellow or red message in my payment information?
Account
- How to Change Your Account Password
- How do I update my personal information on my account?
- Notifications
- How many vehicles can I add in the EasyPark app?
- How do I reopen a private account
- Can I change my registered phone number?
EasyPark Local
Where can I find and download payment or parking history?
What does it mean if the charging post lights up yellow or red?
Receipt
Invite Friends
Stockholm
I have questions regarding invoices
- How Do I Update Invoice Information - Business
- Manage billing groups
- Invoice copy for business customers
- EasyPark Business Product packages
- Changing your business subscription
- I have received debt collection claim
What should I do when the charging pole does not work?
FIND
Parking abroad
Automatically logged out and wrong password
Fine
- I started a parking session on an incorrect vehicle
- Parking stopped too early?
- Parking was started to a different car than was chosen?
- How do I check why I received the fine?
- I got a fine - can I get a refund for the parking fee?
- How do I appeal a parking fine?