)
Here's a breakdown of the possible reasons you might be having trouble updating your payment information and what steps you can take.
Insufficient funds
- Kindly ensure that your payment card has sufficient funds before entering your card details into the app.
Bank restrictions
- Your bank card may be blocked or have limitations, such as a restriction on online transactions.
- Kindly verify with your bank that there are no restrictions preventing the transaction from proceeding.
New card usage:
- If the card is brand new and hasn't been used in a physical store, the app will automatically reject it. Please use the card in a store before adding it to the app
Phone's Operating System:
Open the App Store or Google Play to ensure you have the latest version of the EasyPark app installed. Check that your device’s operating system is fully up to date.
- If your phone is too old, the operating system may no longer support the app.
- iPhone/iOS: Older than iOS 17.
- Android: 14 or older.