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Here's a breakdown of the possible reasons you might be having trouble updating your payment information and what steps you can take.
Insufficient funds
- Kindly ensure that your payment card has sufficient funds before entering your card details into the app.
Bank restrictions
- Your bank card may be blocked or have limitations, such as a restriction on online transactions.
- Kindly verify with your bank that there are no restrictions preventing the transaction from proceeding.
New card usage:
- If the card is brand new and hasn't been used in a physical store, the app will automatically reject it. Please use the card in a store before adding it to the app