Where can I find my parking receipt?

Getting Receipts and Payment History

In the EasyPark app:

1. Open the app and tap the menu in the upper corner.

2. Go to Activity and select the parking session.

3. Tap Send receipt by email.

On our website:

1. Log in and go to History.

2. Select the parking session and download the receipt or parking confirmation.

For business customers:

• Admins can log into the self-service portal, go to Payment History, filter, and export invoices.

Important notes:

• Receipts are available after the parking ends and after a successful charge.

• Multiple sessions on the same day are combined into one receipt.

• 0€ sessions appear on receipts.

• Receipts cannot be divided.

• There may be a delay of 1–2 days depending on the payment method.

• Long-term parking receipts are usually available within 48 hours.

• Only EasyPark-paid sessions generate receipts.

• Private users cannot download subscription receipts. Contact customer care for EasyPark Go subscription documentation.

• Issued invoices cannot be edited retrospectively.

• If you paid by invoice, the invoice is created and sent about one month later.