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How do standard parking sessions work?
Your parking session will end automatically at the scheduled time unless manually stopped sooner.
Once a session has expired, you cannot extend it; a new parking session must be started.
Normal parking sessions must be ended manually through the app.
How do automatic express pay sessions work?
They start and stop automatically.
The session ends when you drive out of the parking area.
In certain express parking areas, you must start the session manually, but it will end automatically as soon as you drive out. This information is available in the app under the parking area's details, as well as on-site.
What should I check before starting a parking session?
Make sure you have a sufficient amount of parking time available before starting.
What can I do during an active parking session?
Check the active parking time in the app.
Close your phone; the session will continue running in the background.
What happens if I reach the maximum parking time for a zone?
If the maximum parking time for a specific zone is reached, the parking session will automatically be adjusted to comply with that time limit.
Can EasyPark adjust my session or charge me for missed time if my parking stopped too early?
If a parking session ended too early, we cannot adjust the end time after it has already stopped.
We are not able to charge for any missing parking time once the session has ended.