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I started a parking session through EasyPark, but I still got a fine. Can I get the parking fee refunded?
It depends on the situation. Please identify which scenario applies before responding:
1. Parking Fine (no refund of the EasyPark parking fee)
If you received a parking fine (e.g., for not starting a session, using the wrong area code, or selecting the wrong license plate), the following applies:
According to our terms and conditions, the customer is responsible for ensuring that the parking session is started with the correct details. You are responsible for ensuring correct registration in the app.
EasyPark cannot refund the parking fees in this case. We forward the parking fee to the parking operator who manages the area, based on the details of the parking session initiated by the customer.