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What should I do if I accidentally paid twice for the same parking session?
If you paid twice—once through EasyPark and again at the parking meter or via another parking app—follow these steps:
Reach out to us for assistance.
Provide proof of payment showing that the parking fee was paid using a method other than EasyPark.
Submit the documentation via our online webform or email.
Can I get a refund if I started a second session because of a wrong license plate?
No refund for initial session: If you start a session using the wrong license plate and create a second session for the same period with the correct license plate, a refund cannot be provided for the initial session.
This applies even if both sessions cover the same time and location.
Always double-check the license plate before confirming a parking session.