Switch or cancel product package for Private account

EasyPark offers two different subscriptions to our private customers, depending on how often you park.

Here's how to switch or cancel you product package.

Note About EasyPark Large: We no longer offer the EasyPark Large plan. If you were on that plan, you might want to check out EasyPark GO for similar benefits!

Switching to EasyPark Go Subscription:

You can easily upgrade to the EasyPark Go subscription through the app.

1. Open the Menu.
2. Select "Subscription".

3. Choose to sign up for EasyPark Go.

   Note: With EasyPark Go, there is no service fee added to your parking transactions.
   
   Note: The EasyPark Go subscription can be activated either manually in the app or by contacting customer care. Users are always clearly informed during the process, ensuring that activation cannot occur unintentionally.
    

Cancel Your Subscription:

If you decide to end your EasyPark Go subscription, it's a simple process within the app.

1. Go to the Menu.
2. Tap on "Subscription".
3. Select "Manage subscription".
4. Tap "Cancel subscription".

This will change your package to EasyPark Small which has no monthly fee. The new product package will take effect starting the following month. 
 

Note: The EasyPark Small cannot be canceled, as it is our base package. If you have canceled your trial period, it will be deactivated after the trial month has expired.

If you wish to stop using the service, you can delete your account directly in the app:

1. Go to Menu > Account

2. Scroll down and tap Delete Account