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How do I update invoice details for my business account?
You can update your invoice details by following these steps:
Log in to your account on the website using your username and password (use the Can't log in? option to reset your password if needed).
Select Payment Groups from the left-hand menu.
Select the specific payment agreement you want to update.
Edit the relevant fields with your new information and save.
Can I update e-invoicing details in the self-service portal?
No, e-invoicing information cannot be updated from self-service. You must contact Customer Care with your account's customer number and new e-invoice information to request the update.
How do I update my invoice details if my company's business registration number has changed?
If your business registration number has changed, standard self-service updating does not apply. You must contact our team and provide your account's customer number along with the new business registration number.