How to check invoice payment status

Checking Invoice Payment Status for Business Accounts

As a business account administrator, you can verify whether an invoice is paid or unpaid via the Self-Service portal.

Steps to check invoice payment status:

1. Log in to the Self-Service portal on our website.

2. From the left-hand menu, select Payment History.

3. The Status column shows whether each invoice is paid or unpaid.

   • If an invoice is unpaid, you can download the original invoice by clicking the downward-pointing arrow next to the status.

   • For underpaid invoices, contact customer care to resolve the balance.

4. Use filtering options and export the list as needed to simplify expense management.