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If you're experiencing connectivity issues while using the EasyPark app, it may be due to one of the following reasons:
Possible Causes
Weak or unstable internet connection
Outdated version of the EasyPark app or your device’s operating system
Temporary service disruption on EasyPark’s servers
Steps to Resolve the Issue
1. Verify Your Internet Connection
Ensure you are connected to a stable Wi-Fi network or have sufficient mobile data coverage
Test your connection by opening another app or website
If the signal is weak, try switching networks or restarting your router
2. Restart Your Device
Turn off your phone, wait for approximately 30 seconds, and turn it back on
3. Update the App and Operating System
Open the App Store or Google Play to ensure you have the latest version of the EasyPark app installed
Check that your device’s operating system is fully up to date
4. Reinstall the EasyPark App
Uninstall the app from your device
Restart your phone
Reinstall the latest version from the App Store or Google Play
5. Wait and Try Again Later
If the issue is due to a temporary server outage, please wait a few minutes before trying again
If the problem persists, please contact our Customer Care team. We will be happy to assist you further.