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If your business account's balance remains unpaid for an extended period, the management of that overdue balance may be officially transferred to our external debt collection partner.
If you have received a formal notice directly from a collection partner, please follow the steps below:
How to pay: Payments for business accounts already sent to collection should be made directly to the issuer listed on the most recent official demand notice, using their specific payment instructions.
How to dispute a claim: If you believe this formal collection claim is incorrect, has been sent in error, or you wish to dispute the amount, please contact our invoice partner immediately to resolve the issue.