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The charged amount looks different than the parking cost?

Why is the charged amount different from what I expected?

  • Parking sessions on the same day—or sometimes even the day before—may be combined into a single charge in your bank statement. This usually appears within 1–5 business days.

  • EasyPark GO Subscription: If active, this charge may appear even if you haven’t recently parked. Check under Menu → Subscriptions.

  • EasyPark Business Subscription (Pro/Premium): Verify in the app under Menu → Subscriptions whether you might have a business user subscription.

How to check:

  1. Log in to the EasyPark app or website.

  2. Download your parking receipts.

    • Multiple sessions combined into one payment will appear on the same receipt.

    • Subscription fees may also be included in the total amount.

If the charge still seems incorrect:

  • Make sure you didn’t accidentally purchase long-term parking instead of normal parking.

  • If everything seems correct and the amount still doesn’t match, contact our customer care.

Updated