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Waiting for a Refund? Here's What to Expect
Report incorrect charges
If you see a charge you believe is incorrect, we greatly appreciate you letting us know. We want to correct any mistakes as quickly as possible.
Please contact our customer service, and we will investigate the matter further and follow up.
Waiting for a refund?
If you've been in touch with our customer care team and they've confirmed that a refund has been issued, you can expect to receive it within 1–3 working days. However, if you have invoice as your payment method, the refund will be processed by our invoice partner.