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Waiting for a Refund? Here’s What to Expect
Report incorrect charges
If you see a charge you believe is incorrect, please contact our customer care.
We will investigate the issue and correct any mistakes as quickly as possible.
Waiting for a refund
If customer care has confirmed that a refund has been issued:
You can expect to receive it within 1–5 working days.
If you pay via invoice, the refund will be processed by our invoice partner.