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A Charging Point Operator, commonly abbreviated as CPO, is the company or organization that owns or manages a charging station. This entity is responsible for maintaining the station, setting prices, and ensuring everything functions correctly.
EasyPark collaborates with a wide range of CPOs to make their charging stations accessible directly through the app.
What does a CPO do?
The Charging Point Operator is responsible for:
Setting the Charging Fees: Determining the price (e.g., per kWh or per minute).
Technical Operations: Managing the physical upkeep and hardware of the station.
Availability: Deciding if a station is public or private.
Technical Support: Providing assistance if the hardware malfunctions.
Why is this important to know?
Because EasyPark does not own the charging stations:
Pricing Control: We do not have control over the rates set by the operator.
Hardware Control: We cannot remotely fix or control how the station operates.
Contact Information: We do not always have the CPO's direct internal contact details.
Pro-Tip: If you encounter a technical problem with the charging station itself, it is best to contact the CPO directly. Their contact information is usually printed on a sticker or screen on the physical charging station.