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If you see Error Code -1 or a similar technical notification, don’t worry—this is usually a simple synchronization or compatibility hiccup between the app and your device.
Recommended steps to fix it
Try these quick fixes to get things back on track:
Update the App: Visit the App Store or Google Play Store to ensure you are running the latest version of EasyPark.
Update Your Operating System: Verify that your smartphone (iOS or Android) is running its most recent software update to ensure full compatibility.
Refresh Your Connection: Sometimes a fresh signal is all you need. Try toggling your Wi-Fi/Mobile Data off and on, or restart the app entirely.
Still experiencing issues?
If the error won't go away, we want to look into it for you! Please contact our support team via our web form or email. To help our tech team solve this quickly, please include:
A screenshot of the error message.
Your phone number linked to the account.
Your license plate number.
Your device model (e.g., iPhone 15, Samsung S24).
Empowering Tip: Checking for updates is the best way to ensure you have the latest security features and the smoothest parking experience possible!