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How can I check if I already have an EasyPark account?
The fastest way is to open the EasyPark app and enter your mobile phone number. If the app proceeds to send an SMS verification code without asking you to agree to Terms & Conditions, you already have an account.
Why does the app ask for a previously used license plate during login?
The app may prompt you to enter a previously used license plate as an added security measure when verifying your account access.
What should I do if the app asks for a license plate but I don't have an account yet?
Return to the initial screen to begin the new user registration process instead.
What should I do if I can't log in or see an unrecognized charge?
Contact our Customer Care team and we'll help resolve it.