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If your CameraPark session is still active but you have already left the area, please try to end the parking session directly in the app.
If this is not possible, contact our Customer Care team with the necessary details, and we will be happy to assist you.
To help us resolve the issue efficiently, please include the following information in your message:
Your license plate number
The start date and time of your parking session
The end time of your parking session
Simple steps to ensure your parking is registered correctly:
To make sure your parking session ends properly every time, follow these simple tips:
Keep your license plate clean: Always make sure your car’s license plate is clearly visible and free of dirt, snow, or other obstructions. A clean plate helps the camera do its job!
Drive slowly: When leaving the parking facility, keep a good distance from other cars and drive at a slow, steady pace. This gives the camera the best chance to read your license plate accurately.
Enable app notifications: Turn on notifications in your EasyPark app. This way, you’ll receive alerts when your parking session starts and ends, giving you better control and overview of your sessions.