Adding, Removing or Updating Users

For Employer/Account Administrator:

This section explains how to manage users associated with your business account.

Adding a New User:

1. Log in to the self-service portal.
2. Navigate to the "Users" menu.
3. Click "+ Add New User" (top-right corner).
4. Complete the required fields.
5. The new user will receive an SMS with a direct link to access the business account in the EasyPark app.

Removing or Updating a User:

To update an existing user or terminate access for individual users or employees associated with your business account, this can be managed via the self-service portal on our website

Locate their name and click the three dots next to it. Then, select the desired action from the menu.

You may edit the following details: 

• Email address
• Assigned vehicles
• Cost center
• Enable automatic parking confirmation via email

Note: A notice period of the current + one calendar month applies. 

For employees

Termination of your company account access 

We are here to help if you wish to remove your individual access to your company's EasyPark Business account. Please contact our customer care through our contact form on our website.