Adding, Removing, or Updating User

For Employer/Account Administrator:

This section explains how to manage users associated with your business account.

Adding a New User:

1. Log in to the self-service portal.
2. Navigate to the "Users" menu.
3. Click "+ Add New User" (top-right corner).
4. Complete the required fields.
5. The new user will receive an SMS with a direct link to access the business account in the EasyPark app.

Removing or Updating a User:

To update an existing user or terminate access for individual users or employees associated with your business account, this can be managed via the self-service portal on our website

Locate their name and click the three dots next to it. Then, select the desired action from the menu.

You may edit the following details: 

• Email address
• Assigned vehicles
• Cost center
• Enable automatic parking confirmation via email

If you want to change the users' phone number, please contact customer care.

Note: A notice period of one calendar month applies.