For Employer/Account Administrator:
This section explains how to manage users associated with your business account.
Adding a New User:
- Log in to the self-service portal.
- Navigate to the "Users" menu.
- Click "+ Add New User" (top-right corner).
- Complete the required fields.
- The new user will receive an SMS with a direct link to access the business account in the EasyPark app.
Removing or Updating a User:
To update an existing user or terminate access for individual users or employees associated with your business account, this can be managed via the self-service portal on our website
Locate their name and click the three dots next to it. Then, select the desired action from the menu.
You may edit the following details:
- Email address
- Assigned vehicles
- Cost center
- Enable automatic parking confirmation via email
If you want to change the users' phone number, please contact customer care.
Note: A notice period of one calendar month applies.