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We want to help you settle in for a long stay without any worries. Long-term tickets are great for extended visits, but they work a little differently than hourly parking.
What is a long-term parking ticket?
Available in specific areas, these tickets let you pay for a full day or a monthly pass upfront.
Stay Flexible: You don’t need to stay parked the entire time; you can come and go as you please during the valid period.
Queue with Ease: You can purchase multiple tickets in advance. Each one activates automatically as the previous one expires.
Do I need a special permit?
In some cities, paying via the app is only one part of the requirement.
Check the Signs: Some areas are reserved for permit holders. Always look at local street signs to see if you need a separate authorization.
Who Issues Permits? EasyPark does not issue permits; the local parking operator does. They set the rules and location codes, so reach out to them directly if you have permit-specific questions.
Managing your session
Stopping a session: Once a long-term ticket has begun, it cannot be stopped or shortened. This is because the rate is locked in with the parking operator at the time of purchase.
Canceling a future session: If you’ve queued a session and it hasn’t started yet, you can still cancel it! Just head to Activity > Ongoing Parkings in your app and select the option to stop it.
Refunds & Fines
To keep our service reliable and consistent for everyone, we follow these guidelines:
Unused Time: Prepaid long-term tickets are generally non-refundable once they’ve started. We recommend double-checking your dates before you confirm.
Parking Fines: It is important to ensure you have selected the correct zone and entered the right license plate. If a mistake is made and a fine is issued, we unfortunately cannot offer a refund for the parking session.
Stay Covered: If the app isn't working for any reason, please use a local parking meter or garage terminal. This ensures you’re always covered and helps keep the city organized and livable for everyone.
Quick Tips for Success
Double-check the zone: Make sure the app location matches the signs on the street.
Verify your plate: A quick tap to confirm your license plate saves a lot of headaches later!
Read the summary: The app will always show you if a ticket is "non-refundable" before you swipe to pay.