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How to check your invoice payment status

As a business account administrator, you can quickly verify the status of your company’s invoices directly through the Self-Service Portal. This gives you full visibility into your billing without needing to contact support.

Steps to check your status:

  1. Log in: Access the Self-Service Portal on our website using your admin credentials.

  2. View History: From the menu on the left, select Payment History.

  3. Check the Status: Look for the Status column. Each invoice will be clearly marked as Paid or Unpaid.

Managing outstanding balances

  • Downloading Invoices: If an invoice is marked as unpaid, you can download the original PDF by clicking the downward-pointing arrow next to the status.

  • Underpaid Invoices: If an invoice shows as partially paid, please contact us with the invoice number. We will be happy to help you check the remaining balance.

  • Organize your View: Use the built-in filtering and export options to simplify your expense management and bookkeeping.

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