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EasyPark Business offers three types of SMS reminders to help manage parking sessions:
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Parking about to end – Sent before the session ends (e.g., 15 minutes prior).
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Parking ended – Notifies you once a session ends.
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Active parking session – Sent periodically (e.g., every 30 minutes) to remind you of ongoing parking.
These SMS reminders incur a cost. To help manage usage and expenses, admins have full control over these settings in the Self-Service Portal.
How to manage SMS reminders:
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Log in to your business account at the Self-Service Portal.
- Navigate to the “Notifications” tab on the right-hand menu.
- Choose to manage either default settings for a payment group or personal settings for individual users.
1. Setting defaults for a payment group (Defaults tab):
- Select a payment group from the dropdown.
- Toggle SMS reminder types on/off and set the desired time intervals.
- Click “Reset all users to defaults” to apply these settings to all users in the group.
- Any new users added to the group will automatically inherit these default settings.
Repeat the above steps for each payment group as needed.
2. Setting personal preferences (Users tab):
- Select an individual user from the dropdown.
- Customize their SMS reminders and intervals.
- Changes are applied immediately and only affect that specific user.
Note: Resetting the group to defaults later will override these personal settings.
Controlling user permissions:
Admins can restrict users from changing SMS settings in the app:
- Select the payment group.
- Click “Permissions” in the top right corner.
- Check or uncheck the box to allow or restrict user control over SMS settings.
- Click “Save” to apply changes.
If permissions are disabled, users will see an error message in the app if they try to change SMS settings.